If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Meschter Insurance.
By reporting your loss directly to the insurance company, they can begin to handle all aspects of your claim and get you the help you need when it matters most.
The Claims Process
Once you report a loss to the insurance company they are responsible for handling all aspects of the claim including all payments, rental car help and settling with other parties. Generally all calls should be made to your adjuster first, that helps limit time between answers.
The Time Frame
Most claims are settled quickly, within 10-15 business days of the first call. If your claim seems to be taking longer than you would like and your adjuster isn’t responsive, please feel free to call us and we’ll be glad to check on it for you.
Please respond promptly to any communication you receive from the claims department or our office. This will help speed the claim process. Keep copies of any documents that may be important to settling your claim, such as police reports, receipts, or notes of conversations.
One of the most important reasons to do business with Meschter Insurance is the assistance we provide when you’ve had a loss. Please feel free to call us at any point during the claims process if you feel you aren’t getting the service you deserve. We work for you and we are always here to help.